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TERMS & CONDITIONS

CANCELLATION AND REFUND POLICY

How do I cancel an order?

You can cancel your order through phone before we start processing the order.

Your order amount less the payment gateway charges and cancellation charges will be refunded.

In case the preparation of the cake you ordered has started, you cannot cancel the order. There will be no refund in such an event.

In the event where the seller is not able to deliver the product due to no-stock or any other reason, entire order amount will be refunded.

How long will it take to process my cancellation request?

Once you request the cancellation of cake(s) in your order, it will take us a maximum of 1-2 business days to cancel the order and initiate a refund. You will be notified of the same by email/SMS.

Having the money transferred back to the source of transaction, it may take up to 7-10 business days for the respective banks to process the refund. Please get in touch with the banks directly in case of any delays post confirmation of cancellation/refund by Chef Baker's

Refund Policy

When you buy products from Chefbakers, your purchase is covered by 7 day money back guarantee only in case of manufacturing defect. This refund policy is applicable only on non-perishable items. In case you come across a manufacturing defect and to request a refund, simply contact us with your purchase details within 7 days of your purchase. Please include your order number (sent to you via email after ordering) and tell us about your problem for refund - we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are being processed within 30 days period.

Disclaimer Of Warranties/Limitation Of Liability

Chefbakers.com has endeavored to ensure that all the information on the Website is correct, but Chefbakers.com neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or Service. In no event shall Chefbakers.com be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from: (a) the use or the inability to use the Services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the services; including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website or Service. Neither shall Chefbakers.com be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide Services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, Chefbakers.com shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond Chefbakers's control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

This Website, all the materials and products (including but not limited to software) and services, included on or otherwise made available to You through this site are provided on "as is" and "as available" basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, Chefbakers do not warrant that:

This Website will be constantly available, or available at all; or The information on this Website is complete, true, accurate or non-misleading.

Chefbakers will not be liable to You in any way or in relation to the Contents of, or use of, or otherwise in connection with, the Website.

Chefbakers do not warrant that this site; information, Content, materials, product (including software) or services included on or otherwise made available to You through the Website; their servers; or electronic communication sent from us are free of viruses or other harmful components. Nothing on Website constitutes, or is meant to constitute, advice of any kind.

You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, You consent to be contacted by us via phone calls and / or SMS notifications. We will not use your personal information to initiate any promotional phone calls or SMS.

Use Code : BEST75